Health scores tend to focus on adoption and support tickets. Adding efficiency signals creates a fuller picture for renewals.

Signals to add

Before diving in, frame what success looks like before rattling off steps.

• Savings shipped in the last quarter and acceptance rate.
• Anomaly response time and owner engagement.
• Report engagement from Stack Dyno emails and Slack posts.

Building the score

Before diving in, anchor the list to the outcome customers should feel on the other side.

• Weight cost efficiency alongside product usage and support sentiment.
• Update monthly and share with account teams.
• Highlight red flags early so success plans adjust in time.

Closing the loop

Before diving in, give readers a quick narrative so the checklist lands with context.

• Show customers their score drivers during QBRs.
• Tie success playbooks to Stack Dyno optimization items.
• Celebrate improvements to reinforce participation.

Health scores that include efficiency keep conversations balanced. Stack Dyno provides the metrics that make it simple to fold in cost without guesswork.

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